S Factor May 2012 Retreat

Here are some frequently asked questions about S Factor Retreats:

UPDATE 3/5/12 I've registered for a retreat, how do I arrange my resort villa?

Please click here to download a May 2012 Retreat Resort Reservation Form, which may be faxed or emailed directly to the Kiawah Island Resort Reservations Department (Fax: 843.768.2736 ~ Email: group_reservations@kiawahresort.com). Resort reservations at the retreat group rate are limited and available on a first-come first-served basis. Each villa has only one bed; double rooms/rates are not available unless you are sharing a bed. Suggested arrival date is Thursday morning, May 3rd; retreat activities begin in the afternoon.

UPDATE 3/5/12 How do I make other travel arrangements such as air, rental car, and dietary restrictions?

Aside from your resort reservations, we highly recommend you arrange your air travel and rental car through our Retreat Travel Specialist Marcia Hurley at Casto Travel (800.338.4675 and marcia.hurley@casto.com). For Dietary Restrictions, please contact Mary Kelley on the Retreat Hotline 323.230.9696 or via email info@sfactor.com.

May I bring my significant other, friend, children, pet?

Yes! Did you notice that the Kiawah is a world famous golf resort? If your significant other loves golf, we highly recommend you invite them! The Kiawah was also named "Top Family Resort" by Travel + Leisure magazine. Loved ones (non-retreat guests) may not participate in retreat activities, but they are welcome to come and stay with you at the resort. You will be responsible for any additional resort costs. Note your additional guests on your May 2012 Retreat Resort Reservation Form.

May I arrive at the resort earlier than my retreat start date, and/or stay later than the end date?

Yes, however you will need to make these arrangements directly with the resort. Our group negotiated rates are only for the retreat dates. Note your additional dates on your May 2012 Retreat Resort Reservation Form.

What should I pack?

You will receive several personal emails from Sheila Kelley before your retreat start date. One of them will contain a very detailed packing list of everything you will need for classes, activities, and evening events. Call our S Factor in-studio boutiques, and visit our online S Store for options.

I have a medical condition.

Our S teachers are equipped to modify movements for specific medical conditions. Inform your teacher of your condition when you arrive on your retreat. Give us a call on the Retreat Hotline at 323.230.9696 if you would like more information prior to your retreat.

I received a computer error message when I tried to register online.

This is rare but should you encounter an error message, please click here to download a Manual Registration Form. Email the completed form to mkelley@sfactor.com. Thanks!

I need to cancel my registration.

Before you decide to cancel, call us on the Retreat Hotline at 323.230.9696; we may be able to help you find a way to fulfill your desire to attend a Soulfully Sexy retreat. You have our permission to put this desire first in your life! If you still decide you must cancel your May 2012 registration, refunds will be honored until 3/9/12. For cancellations 3/9/12 - 4/12/12, accrued payments may be credited to a future S Factor Retreat within one year of your cancellation date. Cancellations after 4/12/12 will not be eligible for credit, except in case of medical emergency with a doctor's note. All credits are nontransferable.